Humiliating job centres are failing young women

first_imgThe charity is concerned that job centres are driving young women away and alienating them from claiming the temporary financial support they need.Dr Carole Easton, Chief Executive of Young Women’s Trust, said: “Young women are more likely to be out of education, employment and training than young men.  They want to work and be financially independent but they aren’t getting the necessary support. It is clear from this report that job centres need to change.“Young Women’s Trust’s report offers solutions based on what we have found works. We are calling on the Department for Work and Pensions and Jobcentre Plus to learn from this and improve the advice and support they offer.”The charity also found that more needs to be done to support young women into work as more than half said they lack self-confidence generally while nearly 40 per cent said they are not confident applying for a new job.Around 62 per cent said they will not apply unless they feel they meet all the criteria, compared to 54 per cent of young men – while 85 per cent say they do not receive feedback when they do apply. Only 19 per cent of young women who visited a job centre in the last year said it helped them find a position, new research shows.The Young Women’s Trust surveyed more than 4,000 18-30 year olds, and found the vast majority were negative about their experiences.Almost half of the 358 who visited a Jobcentre Plus said it had not given them useful information about work and training opportunities.More than half described their time at the job centre as “humiliating” and 68 per cent said it was “stressful”. Twenty-one per cent said they were treated with no respect by centre staff. The charity has launched a ‘Work It Out’ service which provides free coaching and personalised advice on job applications in a way that empowers young women and fits around their lives. ‘Work It Out’ client Isis Mason said: “My coach was fully flexible and ever supportive of me. We’d arrange to talk after I had tucked my daughter into bed, and spend the evening focusing on me, my achievements, and where I wanted to go in life. She gave me practical ways to deal with anxiety and overcome issues that made me feel as though I wasn’t good enough.  By the time my coaching had come to an end, my confidence was fully restored… I secured part-time employment and had begun the process to apply for postgraduate study.”A Department for Work and Pensions spokesman said: “This report fails to recognise that there are more women in work than ever before – up by well over a million since 2010 with fewer than five per cent of all young women unemployed and not in full-time education.”Our jobcentre staff provide first rate support to thousands of people looking for work each day and our latest survey showed that over 85 per cent of women were happy with the help they received.”center_img Want the best of The Telegraph direct to your email and WhatsApp? Sign up to our free twice-daily  Front Page newsletter and new  audio briefings.last_img

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