Bakery start-up – rising to the challenge part II

first_imgBy Max Jenvey of Oxxygen Marketing Partnership, a strategic business accelerator specialising in the bakery, foodservice and convenience retailIn the last issue (10 September 2010) we looked at some of the challenges of setting up a bakery. In this issue we consider the importance of seasonality, promotions, customer service & training.Oxxygen’s research partner, him!, told us 49% of staff it surveyed said they wanted more training to grow sales and improved product knowledge and information (CTP Insights 2009). A staggering 30% of customers were unaware of bakery meal deals after visiting a store, which suggests a huge opportunity regarding customer communications and staff training (Coffee Shop Report 2009).We should address these issues in two ways. First, we should develop an annual promotional plan taking into account seasonality. Break down your year by season and by product category and align your new product development accordingly. For example, with autumn just around the corner we must turn our attention to more warming products that customers can grab and go.In addition consider your drinks range think tea and coffee combo deals. The other day I saw a warm breakfast smoothie.So how do you make the most of your seasonal menu and promotions? Simple get your team on board. Hold a staff meeting and talk to everyone about value-added extras, special offers and money-saving pastry and drinks deals. Ask for their input into how to make the most of new offers. Support them over the first few days by spending time on the front counter take the lead and show them how easy it is to engage the customers.Once you’ve established your promotional campaign consider staff competitions to spice up the sales targets. Your customers will notice the change in staff morale and benefit as a direct result.l See the next issue for a closer look at promotions and how they affect customers’ decision-making processeslast_img read more

Gloom service?

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Heisler: With his family in Lithuania, Lakers’ Lonzo Ball remains in the fast lane

first_img Heisler: Giddy Lakers fans dream of LeBron James, but reality is a long way off Heisler: Lakers get their newest, littlest franchise player Lakers want Lonzo Ball to be more aggressive on offense Big Baller, Ink: Over LaVar’s objections, Lonzo Ball gets tattoos in solidarity with brother LiAngelo Now a story about Lonzo Ball about Lonzo, not his goofy dad or his bizarre shooting stroke.At long last he’s at the forefront of his own adventure with LaVar disappearing over the horizon.Taking the other sons to Lithuania really was perfect, at least for us. LaVar still says dumb things but gets visibility in Prienai, a village of 9,687 far from the bright lights of Vilnius, if not the Northern Lights of the Arctic Circle, with ESPN recalling its correspondent after LaVar blasted its people as “sheisty.”Of course, it was embarrassing for him to announce the Lakers didn’t want to play for Luke Walton as the team hit bottom at 11-27, only to see them go 22-14 since, the high-water mark since the Lakers last fielded a winning team five seasons ago. Lonzo has been surfing the fame that came, not as a result of anything he did, but from his father’s zany act. On a typical day, USA Today’s LonzoWire carried a story in which he denied internet rumors he was seeing Dutch singer Natalie La Rose after being photographed with her at the release party for his rap mix tape, “Born 2 Ball.”So, no, you can’t tell if Lonzo is up to the speed in the work ethic required by greatness, even if the Lakers say he is (hopefully).“We’ve always been very up front and honest with our guys,” Walton said. “All that only comes when you’re performing on the court so the priorities for the players is to win games, to play well, to get better. Otherwise, all that other stuff goes out the window really quickly.”Lonzo’s a Laker. It comes with the turf, just in his case, more so. Watch: Kyle Kuzma and Lonzo Ball engage in practice dunk session AD Quality Auto 360p 720p 1080p Top articles1/5READ MOREUCLA alum Kenny Clark signs four-year contract extension with PackersSo you might have missed LaVarzilla’s dumbest pronouncement of all: vowing Lonzo would leave if they didn’t sign LaMelo (a prospect, if one who’s 16 and weighs 165 pounds) and LiAngelo (not a prospect). Detecting a lack of interest, or fear, on the Lakers’ part, LaVar mused he might “buy my own team and come back and scoop all three of them.”Since the family fortune consists of Lonzo’s $6.8 million salary, it will have to be an inexpensive team.Maybe he can buy one in Lithuania and rename it the Chino Hills Huskies!Lonzo’s fellow UCLA alumnus, Reggie Miller, recently said he hoped the kids were enjoying Lithuania “because those two, in my opinion, have no chance at playing in the NBA. If he (LaVar) continues to open his mouth, all three of those boys are going to be playing overseas.”So with his father out of the picture, who is Lonzo? Lonzo Ball’s shooting woes continue as Lakers fall to Pelicans • First, he’s a rookie so no matter what you hear or read, it’s way too early to regard anything he has or hasn’t done as definitive.• He’s as gifted a playmaker as he was supposed to be.There’s a long list of compliments to choose from around the league. Among the nicest, then-Bucks coach Jason Kidd, who had – correctly – called the comparison to him “a stretch,” then watched Lonzo become the youngest NBA player ever to record a triple-double against his team.“A triple-double is going to be a norm for him and he’s going to fill out the stat sheets,” Kidd said, “but we’ve just got to give him time. We’re trying to put him in a microwave and speed him up.”• If Lonzo is gifted, he’s also an old-fashioned playmaker.Today’s great point guards are what was once called “shooting ones,” adept at spacing the floor and exploiting the opportunities whether they’re shooters like Steph Curry, or drivers like Russell Westbrook, or both like James Harden and Chris Paul, who take turns running the Houston offense.To date, Lonzo isn’t much of a driver or a shooter, one reason he’s so up and down. Greatness depends on being better at at least one of them.• Lonzo is a worse shooter than the Lakers expected.Goofy stroke or no, he shot 55 percent at UCLA and 41 percent from 3-point range. He’s now at 36 percent, 31 percent from 3-point range.• He’s not as bad a shooter as he was when he arrived.After making 26 percent of his 3-point attempts before Dec. 1, he’s at 33 percent since.Hey, you’ve got to start somewhere.• In the important one, Lonzo is only beginning to understand how hard he’ll have to work.The Lakers’ current standard for work ethic is Brandon Ingram, with the huge strides taken by Julius Randle and Kyle Kuzma showing they’re figuring it out, even if it took Julius four seasons and Kooz surprised all by doing it right away.At midseason the jury was out on Lonzo with some Lakers people concerned that he wasn’t all-in, worried that he was distracted by his fame – and show biz involvement.With rare exceptions, prospects are prospects for good reason. What separates them is dedication. Kobe Bryant might have been the hardest worker the game ever saw, which is how he turned out to be Kobe Bryant.On the other hand, there was D’Angelo Russell, a legitimate No. 2 overall pick but an immature one, as he showed by recording teammate Nick Young talking about women and seeing it somehow posted online.Hoping against hope, the Lakers said Russell was just “young” – at least until trading him.If NBA players are all celebrities and new-found fame is a problem for all, it’s even more the case for the most glamorous, entertainment biz-entangled franchise of all.Tales of the Lakers’ Hollywood nights date back decades with owner Jerry Buss branding them in the image of the local movie stars.It didn’t take success to keep their players on the A list. At the Lakers’ nadir, Jordan Clarkson – good guy, one of their young ones who tracked up dramatically – said he owed it to his family “but second probably the girls and stuff. Females. Know what I mean? I love women.”He meant women you see in movies or on magazine covers. Clarkson was reported to have gone on a “Lamborghini date” with model Hailey Baldwin and one to Magic Mountain with actress Bella Thorne.Related Articles Newsroom GuidelinesNews TipsContact UsReport an Errorlast_img read more

Public Health Confirms 10 New Cases of COVID-19 in Thurston County

first_imgFacebook269Tweet0Pin0Submitted by Thurston CountyThurston County Public Health and Social Services (PHSS) has confirmed ten new cases of COVID-19, totaling 24 confirmed cases in Thurston County, as of 3:00 p.m., March 26, 2020. For an age group and gender breakdown, visit the Thurston County website.Thurston County Health Officer, Dr. Diana Yu, said in response to the increase in cases, “I really want to thank those who have taken social distancing seriously and are practicing the restrictions that have been put into place.” She said, “We expected to see a slight jump in cases as these individuals would have been exposed two weeks ago, before the restrictions were put in place. We are also seeing more positives because there is more capacity for testing in our community.”“We knew this was in our community,” said Yu. “The increase in testing just confirms this and gives us a better picture of what is occurring.”Dr. Yu is also reminding people to practice social distancing to help protect themselves and their loved ones. This includes reinforcing to children the importance of social distancing. This age group may not show symptoms but are a vector for the virus and can pass it on to the high-risk population.Director of Emergency Services, Kurt Hardin added, “We are asking people to practice social distancing to not only protect themselves and their families, but to protect our local healthcare providers and first responders as well.” He said, “We need to do our part to keep our paramedics, EMTs, and firefighters healthy so they can continue their important job of responding to emergencies in our community.”People with symptoms like a fever and cough should self-isolate to decrease exposure to others. If people have trouble breathing or need medical care, they should call ahead to their health care provider for guidance. Those at highest risk for severe illness include older adults, pregnant women, and people who are immunocompromised or have chronic health conditions, such as heart disease, diabetes, and lung disease. To reduce the potential spread of the virus, we’re asking people to call ahead to their healthcare providers and not go directly to the emergency room or urgent care. Those with medical emergencies should still call 911.The State Department of Health has set up a hotline for questions and concerns that is staffed seven days a week from 6:00 a.m. until 10:00 p.m. That number is: 1-800-525-0127.To learn more about the COVID-19 outbreak and find answers to some frequently asked questions, visit the Thurston County PHSS Coronavirus webpage at: https://www.thurstoncountywa.gov/phss/Pages/coronavirus.aspxFollow and share Thurston County’s on social media for the most updated information:Facebook – Thurston County WashingtonTwitter – @ThurstonCountyPHSS Facebook – Thurston County Public Health and Social ServicesPHSS Twitter – @ThurstonHealthlast_img read more

Report: 49ers scouts rip Lynch, Shanahan draft decisions

first_imgEver think about how the 49ers would look with Patrick Mahomes or even Deshaun Watson on their roster rather than Solomon Thomas?A few 49ers scouts certainly do.In fact, some members of the 49ers scouting staff aired their frustrations to Bleacher Report about the way they’ve been “marginalized” by general manager John Lynch and coach Kyle Shanahan during the team’s draft-day decisions.In the Bleacher Report story, those disheartened scouts questioned why their opinions are ignored by the …last_img read more

Library brings culture of reading

first_imgLearners from TT Lekalake Primary School in Batharos pose proudly in front of the library that will help them read more. (Images: Musa Sibisi)Learners and teachers at TT Lekalake Primary School in Batharos now have a mobile library that will help in their educational needs.Brand South Africa, in partnership with Shout SA and Breadline Africa, handed over the newly built and fully equipped mobile library on 29 January at Batharos in Northern Cape. Members of the community, parents as well as representatives from neighbouring schools attended the event in numbers.The National Development Plan holds that education is a prerequisite for South Africa’s development, and the community in Batharos encourages learners to be dedicated, studious and focused children in response to this.LEAST RESOURCED SCHOOL“This library is not only a facility for the learners of this school,” said Tumisang Rabi, the principal. “It is a resource for the community at large. It is impossible for a community to grow and improve without proper literacy skills.“This library will instil a love for reading in the smallest of children. It is very important for young children to learn to love reading, as this is a primary skill to ensure success not only in later grades, but also in life in general.”The 2014 Annual National Assessment results revealed that there was a significant gap between children reading, understanding and interpreting information.The library, combined with the commitment of learners and teachers, aims to bridge this gap at TT Lekalake – improving the academic results of the school and creating better opportunities for the learners as they progress into adulthood.Jade Orgill, the project manager at Breadline Africa, articulated the importance of the library.“This school is a government quintile 1 school, which means that they are the least resourced as per the government’s poverty quintile ranking. The lack of access usually translates into low literacy level such as is the case at TT Lekalake.“One of the positive measures currently in place is the learner development programme that has been initiated by the governing body, teachers and parents.”This programme is just one example of the active steps taken by the community of Batharos to improve the state of education in the district.COMPULSORY READING AT SCHOOLWhile the Department of Basic Education had instituted a compulsory reading period for all schools, teachers needed to set small goals for their learners throughout the year, which would contribute to the improvement of the literacy levels in the district, said the circuit manager of John Taoco Gaetsewe District, Mpho Malele.“Make reading a priority at home,” he said. “Initially the children will read slowly and get frustrated, but it is important to encourage them to persevere, because the more they read, the better they will read and the faster they will read.”Malele called on the community at large to play their part and support education initiatives in the community. “By attending school events, you are showing the children that you are committed and care about their education, which will instil the same values in them,” he stressed.Musician and co-founder of Shout SA, Kabelo Mabalane, wrapped up the programme by calling on the children to stay in school, respect their teachers, and read. “Readers are leaders and leaders are readers. We all need to play our part and develop a love of reading in our communities,” he concluded.Learners and teachers at TT Lekalake Primary School in Batharos now have a mobile library that will help in their educational needs.Brand South Africa, in partnership with Shout SA and Breadline Africa, handed over the newly built and fully equipped mobile library on 29 January at Batharos in Northern Cape. Members of the community, parents as well as representatives from neighbouring schools attended the event in numbers.The National Development Plan holds that education is a prerequisite for South Africa’s development, and the community in Batharos encourages learners to be dedicated, studious and focused children in response to this.LEAST RESOURCED SCHOOL“This library is not only a facility for the learners of this school,” said Tumisang Rabi, the principal. “It is a resource for the community at large. It is impossible for a community to grow and improve without proper literacy skills.“This library will instil a love for reading in the smallest of children. It is very important for young children to learn to love reading, as this is a primary skill to ensure success not only in later grades, but also in life in general.”The 2014 Annual National Assessment results revealed that there was a significant gap between children reading, understanding and interpreting information.The library, combined with the commitment of learners and teachers, aims to bridge this gap at TT Lekalake – improving the academic results of the school and creating better opportunities for the learners as they progress into adulthood.Jade Orgill, the project manager at Breadline Africa, articulated the importance of the library.“This school is a government quintile 1 school, which means that they are the least resourced as per the government’s poverty quintile ranking. The lack of access usually translates into low literacy level such as is the case at TT Lekalake.“One of the positive measures currently in place is the learner development programme that has been initiated by the governing body, teachers and parents.”This programme is just one example of the active steps taken by the community of Batharos to improve the state of education in the district.COMPULSORY READING AT SCHOOLWhile the Department of Basic Education had instituted a compulsory reading period for all schools, teachers needed to set small goals for their learners throughout the year, which would contribute to the improvement of the literacy levels in the district, said the circuit manager of John Taoco Gaetsewe District, Mpho Malele.“Make reading a priority at home,” he said. “Initially the children will read slowly and get frustrated, but it is important to encourage them to persevere, because the more they read, the better they will read and the faster they will read.”Malele called on the community at large to play their part and support education initiatives in the community. “By attending school events, you are showing the children that you are committed and care about their education, which will instil the same values in them,” he stressed.Kabelo Mabalane reads to two learners during the launch.Musician and co-founder of Shout SA, Kabelo Mabalane, wrapped up the programme by calling on the children to stay in school, respect their teachers, and read. “Readers are leaders and leaders are readers. We all need to play our part and develop a love of reading in our communities,” he concluded.last_img read more

National roundtable on lawsuit abuse targeting North Carolina farms

first_imgShare Facebook Twitter Google + LinkedIn Pinterest American Farm Bureau Federation President Zippy Duvall  joined a special national agriculture roundtable highlighting a recent wave of nuisance lawsuits targeting North Carolina hog farms. The event, which was held in Raleigh, North Carolina, brought together legislators and agriculture leaders to discuss the growing threat to farmers and exposed how out-of-state trial lawyers are using nuisance lawsuits to circumvent state right-to-farm laws.The discussion centered on the economic impact of nuisance lawsuits on America’s farmers and rural communities.“This is pitting neighbor against neighbor and community against community,” Duvall said. “The regulations need to be on the trial lawyers. We need to let our farmers and ranchers do what they do best, and that is feeding the world. They will not be a nuisance. They deserve a fair shot. They deserve to grow and succeed,” he said.North Carolina Farm Bureau President Larry Wooten also addressed the panel. “What concerns me are the scars that could be left in rural North Carolina and in our rural communities due to these types of lawsuits,” he said.Attendees also heard about the looming threat to all aspects of U.S. agriculture nationwide.“This is something that not only affects our animal agriculture, it affects our crop agriculture. If we don’t do something about it now, there is not a farm in the country that won’t be affected,” said North Carolina Agriculture Commissioner Steve Troxler.The roundtable was hosted by Rep. David Rouzer (R-N.C.), House Agriculture Committee Chair Mike Conaway (R-Texas), Sen. Thom Tillis (R-N.C.), Troxler and North Carolina Farm Bureau. Industry leaders in attendance included Wooten, Georgia Commissioner of Agriculture Gary Black and National Association of State Departments of Agriculture Chief Executive Officer Dr. Barb Glenn.Video of the event is available on North Carolina Farm Bureau’s Facebook page at https://www.facebook.com/northcarolinafarmbureau.last_img read more

Shahjahanpur court permits SIT to collect voice samples of Chinmayanand, law student

first_imgA Shahjahanpur court on Saturday permitted the Special Investigation Team (SIT) to collect voice samples of former Union minister Chinmayanand and the law student who accused him of raping her.The SIT had on Thursday moved an application for collecting their voice samples, besides those of the three youths who were charged with demanding extortion from the BJP leader.After hearing the counsels, Chief Judicial Magistrate Omvir Singh, who had reserved his order on Friday, gave permission to take the five of them to Lucknow for the purpose.The law student’s counsel, Anoop Trivedi, said he and others had objected to SIT’s application seeking permission to collect the samples, saying that if required, it should have been sought within the stipulated time of 15 days.Meanwhile, BJP leader and former MLC Jayesh Prasad on Saturday held a press conference, accusing the top Congress leadership of hatching a conspiracy to defame the Yogi Adityanath government in connection with the case.“The top leadership of the Congress has been working on a plan since the past few months to defame the government. I have proof to prove my point,” said Mr. Prasad, who is the cousin of Congress leader and former Union Minister Jitin Prasad.last_img read more

Astros, Dodgers connect, riveting World Series onto Game 6

first_imgCPP denies ‘Ka Diego’ arrest caused ‘mass panic’ among S. Tagalog NPA QC cops nab robbery gang leader, cohort View comments Typhoon Kammuri accelerates, gains strength en route to PH Read Next Manila Throwdown 2017 set to hold team edition finals on Nov 4 Brace for potentially devastating typhoon approaching PH – NDRRMC Stronger peso trims PH debt value to P7.9 trillion Dodgers ace Clayton Kershaw, meanwhile, has been tagged for a record eight home runs in a single postseason. Gurriel got him in Game 4, and Houston has 13 overall against the Dodgers.Did anyone expect this many at this time in October? Surprising, right?“I guess a little bit, just because both teams are putting up incredible at-bats in the most important times,” Astros manager A.J. Hinch said Monday on a conference call.“I think we realize on the pitching side, both teams are at the very end of their rope,” he said. “Their mistakes are getting hit. But the volume is certainly record-setting, and certainly the intensity of the moments that are ending in home runs is hard to fathom.”Dodgers lefty Rich Hill opposes Verlander in a rematch from Game 2. That night, the teams wound up combining for a Series-record eight home runs, with Houston holding on to win 7-6 in 11 innings.Los Angeles reliever Ross Stripling was among 14 pitchers, seven on each side, who worked in the Game 5 slugfest.“If we can just hold them to less than 12 runs, we can get some wins,” Stripling said.There were 6,105 home runs during the regular season, an average of about 2.5 homers per game. There have been 4.4 per game in the Series.The ball has been flying out of the ballpark all year,” said Justin Turner, whose tiebreaking homer helped Los Angeles win the opener, when the gametime temperature was 103 degrees.“So, no, it’s not surprising. I will say that you might see a little bit different game here tomorrow night, a little bit different weather. It’s going to be a lot cooler here than it was for the first two games, and it might be a different ballgame than you’ve seen in the first five games.” Houston Astros’ Brian McCann hits a home run during the eighth inning of Game 5 of baseball’s World Series -against the Los Angeles Dodgers Sunday, Oct. 29, 2017, in Houston. (AP Photo/David J. Phillip)LOS ANGELES — At this rate, Justin Verlander might very well hit his first home run for real.A classically poor-hitting pitcher, the Houston ace knocked one over the wall last week at Dodger Stadium in batting practice. Maybe that bolstered his belief that this batch of baseballs is slick and juiced.ADVERTISEMENT MOST READ On Tuesday night, Verlander aims to lead the Astros to their first championship when he faces the Los Angeles Dodgers in Game 6 of a power-packed World Series that’s already set the mark for home runs.“We’re just making memories right now,” Astros catcher Brian McCann said, a day after he homered.A total of 22 homers so far, more than 1½ miles of dingers.FEATURED STORIESSPORTSWATCH: Drones light up sky in final leg of SEA Games torch runSPORTSSEA Games: Philippines picks up 1st win in men’s water poloSPORTSMalditas save PH from shutoutThese nightly episodes of home run derby are connecting with fans, too — in much of the country, they stayed up well past midnight to watch Houston outlast the Dodgers 13-12 in 10 innings at Minute Maid Park, TV numbers showed.With each swing, perhaps this Series really is becoming more riveting. Trump attends World Series baseball game in Washington DC PLAY LIST 01:04Trump attends World Series baseball game in Washington DC00:50Trending Articles00:59Sports venues to be ready in time for SEA Games01:37Protesters burn down Iran consulate in Najaf01:47Panelo casts doubts on Robredo’s drug war ‘discoveries’01:29Police teams find crossbows, bows in HK university01:35Panelo suggests discounted SEA Games tickets for students02:49Robredo: True leaders perform well despite having ‘uninspiring’ boss02:42PH underwater hockey team aims to make waves in SEA Games LATEST STORIES Kammuri turning to super typhoon less likely but possible — Pagasa Japan ex-PM Nakasone who boosted ties with US dies at 101 George Springer, Jose Altuve, Carlos Correa, Yuli Gurriel and McCann launched longballs in the Astros’ back-and-forth thriller. Cody Bellinger and Yasiel Puig homered for the Dodgers — seven different players on each side have homered.“This is not going to be finished Tuesday. It’s going to be Game 7,” Puig said.Springer has hit three in the Series. His assessment of Game 5: “Bedlam.”“This is the craziest atmosphere I’ve ever played in, the craziest results, just big hit after big hit, big play after big play,” the Houston leadoff man said.Major League Baseball set a record this year for most home runs in a season and, fittingly, Minnesota leadoff man Brian Dozier began the playoffs with a homer.ADVERTISEMENT John Lloyd Cruz a dashing guest at Vhong Navarro’s wedding Don’t miss out on the latest news and information. last_img read more